*** This is a VERY important step for the data required to report to DSS ***
Every time a referral or group of referrals are made:
- Check if a consultation was automatically created
- If not, add a consultation using the legend below to select the consultation type.
- If yes, edit the consultation using the legend below to select the consultation type.
- Internet = EOI’s (These are auto generated and you will never use this)
- Email = Consultation via Online or Paper form
- Face-to-Face = Consultation at VNQ Office
- Telephone = Consultation on the phone
- Mobile = No consultation because they have had a consultation before
- Outreach = All consultations outside the office: including Onsite Referral Services, Expo’s etc