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Mayors Christmas Tree Appeal 2019

Mayors Christmas Tree Appeal 2019

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Learning Partnerships Inc.

Learning Partnerships Inc.

It is fair to say that good governance has never been more important for Not for Profits. Good Governance can help Not for Profits to:

  • Attract and win grants and funding
  • Protect individual directors through a greater understanding of roles and responsibilities 
  • Support organisational efficiency and sustainability

In recent times Not for Profits have experienced significant regulatory reform and disruption. Greater attention has been focused on how Not for Profits maintain community trust and prevent misconduct.

Learning Partnerships Not For Profit Volunteer Management and Board Ready Program is a 3-day comprehensive program designed to enable a board or committee to work on their governance together for real benefits and outcomes.

The program includes: Three days of workshops and four quarterly follow up coaching and mentoring sessions.

Course Overview

Volunteer Management (Day 1)

On Day One the directors will immerse themselves in understanding various elements of the Volunteer Management Process. The course will focus on the particular Not For Profit with the outcome being an action plan for improved operations and efficiency.

  • Value-Driven Culture
  • Recruitment and Selection of members
  • Lead and Manage Team Effectiveness
  • Recognition and Performance Management
  • Cyber Security and Social Media
  • Understanding and getting the skills mix right
  • Knowledge Management
  •  Effective Communication
  • Pride Building

Board Ready  (Day 2 and Three)

Role of the Board 

  • The importance of governance in funding and grant applications
  • The role and responsibilities of the board
  • Effective board structure and processes
  • Personality types, group dynamics, and board composition and the influence on board effectiveness
  • Working with management and distinguishing between accountabilities and roles
  • Legal framework and responsibilities
  • Balancing compliance and performance roles

Director Mindset and Duties 

  • Director vs Executive thinking
  • The importance of changing mindsets
  • General duties under the Corporations Act
  • Exercising due care and responsibility
  • Responsibilities for maintaining a reasonably informed opinion
  • Conflicts of Interest and Ethics
  • The role, responsibilities, and liabilities of the Chairman Secretary, Executive Directors, Non-Executive Directors, and Offices

Effective Board Meetings 

  • Board Meeting Procedures and implementing board meeting protocols
  • Preparing for successful board meetings
  • Participate effectively in the boardroom

Reporting and Communication 

  • Requirements for communication of notifications, agendas, minutes and board papers
  • Agenda and minutes requirements and risks
  • Boardrooms in the digital age
  • Maintaining individual director records

Trainers

Gerard Byrne

Governance and Project Management Specialist

Miranda Hamilton

Governance and Leadership Specialist

Accreditation

For no additional charge Participants in the program can undertake to complete workbooks on their training to work towards nationally-recognised qualifications in Governance, Business or Leadership and Management.

Upon successful completion of these workbooks, participants can receive a Statement of Attainment for :

  • BSWOR502 Lead and Manage Effective Teams
  • BSBGOV405 Undertake the Roles and Responsibilities of a Board or Committee Member
  • BSBADM502 Manage Meetings

SPONSOR A BOARD

The not-for-profit sector makes an enormous contribution to Australia’s social and economic welfare. Not-for-Profits protect our environment, educate our students, enable us to practice our faith, celebrate our cultural heritage, and protect the most vulnerable in our community.

Organisations can provide and demonstrate good social responsibility by sponsoring a Not for Profit to the Volunteer Management and Board Ready Program.

Supporting Organisations will receive:

  • A Certificate of contribution
  • Marketing and promotional opportunities
  • A digital badge and email skin for inclusion in their Public Relations
  • Provision of 12 months free volunteer referral services with Volunteering North Queensland on new applications for membership to participating organisations

Get in Touch

Office Hours     8:30 am to 4:30 pm
Tel:                     1300 596 885
Brisbane:           07 3708 3294
Townsville:        07 4728 1555

Email:                 info@learningpartnerships.com.au

Not-for-profit Volunteer Management & Board Ready Partnership Announcement

Not-for-profit Volunteer Management & Board Ready Partnership Announcement

An innovative sponsored program is set to deliver improved governance within the not-for-profit sector

Learning Partnerships RTO 31719 and Volunteer North Queensland (VNQ) have joined in an exciting partnership to provide much needed governance training through a Volunteer Management and Board Ready program for the Townsville community.

In recent times, not-for-profit organisations have experienced significant regulatory reform, and in the wake the unprecedented monsoonal event and economic downturn, it’s fair to say that good governance, volunteer management and a committee’s understanding of their roles and responsibilities has never been more important.

Miranda Hamilton, Managing Director at Learning Partnerships said “Good governance encourages new members into leadership positions, improves organisational efficiency, longevity and financial viability, as well as adding strength to an organisations applications for funding grants.”

The flexible three-day Volunteer Management and Board Ready Program is followed by quarterly mentoring sessions provided by Learning Partnerships and, 12-months of free volunteer referral services provided by VNQ.  Participants will receive a Certificate of Attendance and on completion of the program workbooks, accredited with two nationally recognised units of competency; BSBWOR502 “Lead and Manage Effective Teams” and BSBGOV405 “Undertake the roles and responsibilities of a board or committee member”.

Gerard Byrne, governance specialist and program presenter explained “Good Governance is a passion for me. Through years of helping not-for-profits it is clear that we need to support groups with strategies and processes at the top for successful grant submissions and long-term sustainability”.

Shane Harris, Manager at Volunteering North Queensland said “This is a great opportunity for companies and business in Townsville to invest into the local community through sponsorship of a not-for-profit organisation’s participation in the program which will build their capacity for social impact.”  

Miranda Hamilton said “Learning Partnerships is excited to partner with VNQ.  We have a great synergy in vision and values for our community. Learning Partnerships are specialists in management and governance training and advisory services and, VNQ is a leading volunteer matching service, connecting individual, corporate and groups of volunteers with great volunteer experiences. 

Not-for-profit organisations wanting to participate in the program and corporates looking to sponsor community organisation can contact Learning Partnerships or VNQ via www.vnq.org.au/training/not-for-profit-volunteer-management-and-board-ready-program/

 

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Community Gro Inc

Manager VNQ

Organisation Goals and Values

Community Gro believes in a safe and equitable community where everyone has the opportunity to lead fulfilling lives.

Community Gro is committed to delivering holistic services and support necessary to ensure safety, financial wellbeing and life changing opportunities within our community.

We do this through a range of programs developed in partnership with the community. We deliver support to minimise the risk of family breakdown from social and economic pressures.

Our quality services are provided by both paid and unpaid staff through best practice principles.

Our community services are delivered through Centres that provide a welcoming meeting place where anyone can come to gather, obtain information, support, referral and access resources.

Opportunity Types

  • Individual Volunteers
  • Volunteer Teams
  • In-kind Services
  • Partnerships
  • Sponsorship

Opportunity Description

We will be holding our Annual Big Breakfast in aid of Anti-Poverty week 2019. The date of the event is Wednesday 16th October.
We are seeking volunteers to help cook our bbq, and serve food to people in the community. This event has been very successful in our previous years and we normally provide breakfast to approx 80-100 people.

Skills

No specific skills required. Just a “can do” approach is required. We work in a very welcoming and friendly environment and we work together as a team to deliver quality services to the people in our community.

Details

When:

Where:

Volunteer Capacity:

Requirements & Training:

16th October 2019

Upper Ross Community Centre – 1/43 Allambie Lane, Rasmussen, Queensland 4815

Individuals – up to 5 at the one time

Bluecards and police checks highly regarded

Clicking this button will require you to create/login into a ‘Volunteer Profile’ to complete your expression of interest.

Current Volunteering Opportunities

Event Opportunities

Upcoming Event Volunteering Opportunites The following list of events are currently providing volunteer opportunities for individuals and groups of volunteers to be involved through our

Read More »

Post Disaster Opportunities

Post Disaster Opportunities The following list of organisations are currently providing volunteer opportunities for individuals and groups of volunteers to be involved through our regular

Read More »

Corporate Volunteers & Services

Learning Partnerships Inc.

Learning Partnerships are providing a Volunteer Management and Board Ready 3-day program designed to enable a board or committee to work on their governance for real benefits and outcomes.

The program includes: Three days of workshops and four quarterly follow up coaching and mentoring sessions.

Read More »

Groups of Volunteers

Not-for-profit - Volunteer Involving Orginisations

NQ Cowboys Community Foundation

Organisation Goals and Values The Cowboys Community Foundation is a community-owned charity improving employment, health and social outcomes for young North Queenslanders through education-based programs.

Read More »

Sailability

Organisation Goals and Values Sailability Queensland facilitates sailing and boating through local Sailability Clubs in Queensland for the elderly, disabled or socially disadvantaged.Sailability is about

Read More »

Community Gro Inc

Organisation Goals and Values Community Gro believes in a safe and equitable community where everyone has the opportunity to lead fulfilling lives. Community Gro is

Read More »

Couldn’t find something of interest here?  Find more opportunities by quick search!

The Last of Three Successful Better Together Breakfast in 2019

The Last of Three Successful Better Together Breakfast in 2019

Thursday, 10th of October will be the last of the three networking breakfasts we introduced this year.  We have been encouraged by the interest from not-for-profits, businesses, and governments eager to strengthen cross-sector connections.  We believe that it is through these connections, together, we will continue to build a better community!

The Keynote speaker, Sarah Singh from Slater & Gordon Lawyers, a Townsville local, is passionately involved in the community.  Sarah will be speaking about the benefits of volunteering for both the business and the employees that volunteer.  These insights will provide an understanding of the unique ROI a corporate volunteering program can bring to a business and its staff.  Not-for-profits will equally gain insight into the goals of corporate volunteering programs so mutually beneficial volunteering opportunities can be developed.

  

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7 Networking & Training Sessions to Strengthen your Community Organisation

7 Networking & Training Sessions to Strengthen your Community Organisation

Registrations are open for a range of great networking and training sessions being held on Thursday, 10th of October 2019.  Make connections and receive practical training that will strengthen your organisations capacity for social impact in our community.

The day starts with the last of three successful networking breakfast introduced this year that provide an opportunity to bridge the gap between the not-for-profit, business and government board rooms for the purpose of building partnerships.  The day continues with a range of training sessions with local professionals including marketing, grant writing, team building and volunteer recruitment strategies to equip staff and volunteers in community organisations and groups. 

Bring the whole team to the relevant sessions and let it be a catalyst for new ideas and a breathe of freshness to your organisation.  Contact us directly at manager@vnq.org.au to enquire about a discount for registering 5 or more participants from your organisation across any of the training sessions.

Keynote Speaker:    Sarah Singh, Slater & Gordon Lawyers

Topic:     Benefits of Corporate Volunteering

When:    7:15 am to 8:30 am

Where:   Mercure Townsville – Burdekin Room

More Info & Registrations>>

Facilitator:     Sarah Mathiesen, Harshmellow Media

When:    9:00 am to 12:30 pm – Catered morning tea

                6:00 pm to 8:30 pm – Catered savory platter on arrival

Where:   Mercure Townsville – Burdekin Room

More Info & Registrations>>

Facilitator:     Renee Madsen, Create & Evaluate

When:    9:00 am to 12:30 pm – Catered morning tea

                6:00 pm to 8:30 pm – Catered savory platter on arrival

Where:   Mercure Townsville – Eacham Room

More Info & Registrations>>

Facilitator:     Shane Harris, Volunteering North Queensland

When:    9:00 am to 12:30 pm – Catered morning tea

Where:   Mercure Townsville – Tinaroo Room

More Info & Registrations>>

Facilitator:     Shane Harris, Volunteering North Queensland

When:    AGM         6:00 pm to 6:30 pm – Catered savory platter on arrival

                Volunteer Trends         8:00 pm to 8:30 pm

Where:   Mercure Townsville – Tinaroo Room

More Info & Registrations>>

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Queensland Ready Reading Program – Townsville

Queensland Ready Reading Program – Townsville

Parents and community members are invited to register their interest in making a difference in their local community by volunteering in schools to support children’s reading.

Reading is a powerful tool to help children grow their vocabulary, language skills and imagination. It helps them to develop life-long skills that will support their future growth and learning.

The Department of Education and Volunteering Queensland are working together to help improve literacy for children in Queensland by training up to 3000 volunteers to share their knowledge and time to foster a love of reading.

Standard checks

In order to be a take part in the Ready Reading program, volunteers will be required to participate in an interview and undergo standard checks including:

  • ID verification
  • Reference checks
  • Working with Children Check (blue card) and Exemption Cards

Training

Ready Reading volunteers will undergo training to learn about the components of reading, how to support a child with reading and strategies to develop independent reading skills. Experienced staff from the Department of Education’s Reading Centre will deliver the training to ensure volunteers are supported to help students become confident readers. Volunteers are also required to undertake online training delivered by Volunteering Queensland.

The next training session with the Department of Education is scheduled for:

Volunteering in schools

Following completion of checks and training, volunteers will be connected to schools in their area that are participating in the program. Schools will then assume responsibility for engaging these volunteers in their reading programs.

Once placed in a school, volunteers will work under the direction of the principal and may work with individual teachers or across classes.

Registering your interest

For further information and to register your interest in becoming a Ready Reading volunteer, visit: www.volunteeringqld.org.au/ready-reading

Tuesday 27th August, 9:00am-1:00pm at Heatley

Wednesday 28th August, 9:30am-1:30pm at Bluewater

Thursday 29th August, 9:00am-1:00pm at Gulliver

Volunteers are only required to attend one half day session.

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Membership, Services, Fees and Sustainability

Membership, Services, Fees and Sustainability

Membership

Membership renews annually on the 31st of July and is a partnership with Volunteering NQ’s vision to see a community rich in volunteers and volunteering.  During the 2018-19 year we:

  1. Successfully placed more than 1 volunteer every day and,
  2. Provide training and networking opportunities to 300+ participants

Membership is available to individuals and NFP organisations here.

Volunteer Referral Services

Our Volunteer Referral Services help to attract volunteers from new audience groups and reduce the administrative workload in listing new positions and follow up expressions of interest.  This service is a 12-month subscription renewing on the date of application and includes:

  1. Unlimited volunteer positions listed by Volunteering NQ staff into a national database accessible by potential volunteers at vnq.org.au, SEEK Volunteer and GoVolunteer.
  2. Proofing and creative feedback by Volunteering NQ staff on all volunteer positions descriptions.
  3. Volunteering NQ staff follow-up of all expressions of interest on your behalf immediately, and at 24-hour, 48-hour and 5 business day intervals via multiple methods of communication to maximise engagement of the potential volunteer and reduce the number of uncontactable volunteers.
  4. Volunteering NQ staff check the volunteer’s suitability based on the requirements of the position including background checks, licences and availability to reduce unsuitable referrals.

Our commitment to financial sustainability.

Volunteering NQ receives financial support from various funding bodies and is further supported through the contributions of our volunteer team.  Together, these significantly subsidise the costs of service.  Financial sustainability is important and multiple strategies, including membership fees, service fees and corporate partnerships are being developed to ensure Volunteering NQ continues well into the future. 

A 3-year plan commenced in 2018-19 with the introduction of a standalone Membership fee and tiered fee structure for Volunteer Referral Services.  Rolling service fee increases will follow up to 2020-21 to move our fees to a comparable level within the volunteer resource sector and reflect the continual improvements being made.

 

Corporate and Group Referral Services (New)

An organisational profile can be listed in Volunteering NQ’s exclusive Corporate & Group volunteering platform to both attract and request volunteers and services from Corporates and Groups.  Username and password access can be requested here to list your organisation and request referrals.

Premium Listings (Coming Soon)

Premium listings provide greater exposure and include 4 weeks of:

  1. A highlighted position with a limit of 4 concurrent premium listings
  2. Special mention at any Expo’s and Presentation’s attended during the premium listing
  3. Position card prominently displayed on search pages www.vnq.org.au/search
  4. One social media post on each of the following platforms: Facebook, Linked-In, Twitter and Instagram

Events Package (Under Development)     

A pro-rata 3-month subscription tailored for events looking to attract volunteers for one-off opportunities is under development to provide Volunteer Referral Services, access the Corporate and Group Volunteering platform and event volunteer database.  

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Volunteer Conference for North Queensland Announced

Volunteer Conference for North Queensland Announced

The recent announcement of a $50,000 State Government grant to help hold a North Queensland Volunteering Conference in Townsville next year has been received with excitement at Volunteering North Queensland (VNQ). As North Queensland’s leading Volunteer Referral and Community Training Centre, VNQ will coordinate the conference in conjunction with a committee of volunteers. In the main, it will be volunteers organising a volunteer conference for volunteers!

Shane Harris, Manager at Volunteering North Queensland, said “This conference has been a long-term goal of VNQ that has come to fruition largely through the persistent and dedicated volunteer efforts of our President, Margie Ryder.”

“Following the mammoth contribution of volunteers to their communities during this year’s unprecedented flooding events in Townsville and North West Queensland, we believe this conference is an important part of building resilience and avoiding volunteer burnout.  We are thankful the grant will enable us to bring together the grassroots volunteers from all over North and North West Queensland to connect, train, and rejuvenate their motivation to continue their vital volunteering support, without which our communities would suffer,” Shane said.

The conference will be held in Townsville over three days in May or June 2020 providing motivation, tools and support through inspiring speakers, training sessions and practical workshops.

Shane said “While it’s early days yet, we encourage everyone interested, whether they are currently volunteering or not, to sign up to receive updates as the program develops and guest speakers are announced at www.vnq.org.au/volunteer-conference.”

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Managing Volunteer Burnout and Stress

Managing Volunteer Burnout and Stress

Volunteer burnout is something that both volunteers and volunteer managers dread.  For volunteers, it can be a feeling of overwhelming stress that causes resentment about volunteering. For managers, it can turn the most productive volunteer into an irritable and ineffective member of the team. It is important for the volunteer and organisations to understand, identify and help volunteers cope with the stress to prevent volunteer burnout.

Volunteering can be a stressful activity, with 35% of people in Australia’s not for profit sector experiencing stress (1). What makes volunteering stressful is not just the work itself, such as witnessing trauma or experiencing intense workloads, but how the workload adds to the day to day stresses of life. In rural Western Australia, two-thirds of people volunteering additionally have a business to run, farms to work or young families (2). Burnout can happen to anyone, so it is important for volunteers and managers to know the signs and what to do.

Burnout can be defined as a state of chronic stress. Stress is a natural response to the challenges we face (3). When stressed, our alertness, energy and productivity increases along with our heart rate, metabolism and breathing rate (3). Stress is helpful during short-term challenges however when experienced long term, it can lead to physical and emotional exhaustion, cynicism, detachment and feelings of ineffectiveness.

These symptoms can easily be confused with depression. From a psychological perspective there is no clear definition of what burnout is and psychologists are likely to diagnose sufferers with something else such as depression or anxiety (5). This makes it difficult to collect data on the prevalence of burnout in society (5).

Although burnout is still an area of dispute in psychology, the fact that volunteers are vulnerable to it is not. Volunteers in rural communities where the social fabrics’ of community are made of the volunteer groups can be particularly susceptible to burnout (2). They are essential to the communities’ social, education, sporting, cultural and environmental groups and activities (2).  They can also be critical to the running of essential services. In small towns like Ongerup in Western Australia, the only health service is a volunteer run local ambulance (6). Without the volunteer ambulance service in the town, it would take an hour for an ambulance from the nearest town to come (6). Being the only health service in a town is a huge responsibility, especially for a volunteer.  

Being in a stressful volunteer role can be just one source of stress for volunteers but others could include poor management, conflict with other volunteers, competing demands such as work and family as well as role overload and even pressure from friends and family to volunteer (7). Role overload can also result from poor communication, unrealistic expectations of volunteers, failure to match volunteers’ skills to positions, ineffective role definitions and lack of boundaries. (7).

Role overload is one of the most quoted sources of stress. Role overload can be taking on too much responsibility or too many hours (7).  It can be caused as said above, by poor management, but also by volunteers deliberately going beyond the role description or volunteers not telling management they cannot meet the role’s demands (7). Role ambiguity can further lead to role overload as volunteers are unclear what their role is.

Competing demands can also be a significant cause of stress.  This stress is similar to role overload however the source of the increased work and stress comes external to the role (7). An example would be family illness, financial stress, or work commitments affect a person’s ability and availability to volunteer.

There are many ways to combat burnout and some of the best methods are organisational factors that volunteer managers can implement (7). One of the best ways to prevent burnout is early recognition and intervention (7). It is important that volunteer managers have time, as well as policy and procedures in place to monitor their volunteers and implement changes (7). Monitoring volunteers can include having a time sheet so it is known how many hours they contribute; this information can be used to observe volunteering milestones that they can be thanked for (8). Letting volunteers vary their hours, take time off or have ‘annual leave’ is also a great way to help volunteers’ recharge and cope with stress (8).

A prevention strategy that volunteer managers can utilise is providing adequate volunteer training and providing mentors for newer volunteers to reduce the stress experienced as a new volunteer (7). This strategy additionally ensures good succussion planning and can relieve excess workload in the role.  It is not just essential that volunteer managers are able to see the early signs of burnout, take action but also fosters the organisational culture of open communication with volunteers to talk about stress in and outside of the role (7). 

Knowing how to implement the theory of how to manage and prevent burnout can be a steep learning curve for volunteer managers but volunteer managers’ have great capacity to manage burnout when they have knowledge and strategies. Networking with other Volunteer Managers provides a great opportunity to both learn and share with others in similar situations. Check out https://www.vnq.org.au/training/ where you can find details of networking and training events for volunteer managers.

 

Sources:

1: https://thirdsector.com.au/how-to-manage-stress-and-burnout-in-the-nfp-sector/

2: https://theconversation.com/why-rural-australia-is-facing-a-volunteer-crisis-95937

3: https://www.healthdirect.gov.au/stress

4: https://www.psychologytoday.com/ca/blog/high-octane-women/201311/the-tell-tale-signs-burnout-do-you-have-them

5: https://www.ncbi.nlm.nih.gov/books/NBK279286/

6: https://www.abc.net.au/news/rural/2017-12-07/regional-job-shortage-harming-peoples-health-education/9228762

7: Holmes, Kirsten, and Leonie Lockstone-Binney. “An exploratory study of volunteer stress management: the organisational story.” Third Sector Review, vol. 20, no. 1, 2014, p. 7+. Academic OneFile, https://link.galegroup.com/apps/doc/A382085823/AONE?u=james_cook&sid=AONE&xid=5536ca14. Accessed 1 July 2019.

8: https://money.howstuffworks.com/economics/volunteer/information/volunteer-burnout.htm/printable

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