Volunteer Manager Resources

The following documents and links may be of interest and assistance to anyone involved in the management of volunteers or volunteer programs.

Some of the documents are in PDF format. Adobe Reader is a free PDF reading program available at: Download Acrobat


Willing & Able Newsletter
The bi-monthly newsletter produced by VNQ - it contains articles on a wide range of topics relating to volunteering and resources.
Link to the latest edition
(the newsletter is also accessible through this site's main menu)


National Standards
The National Standards for best practice in management of volunteers is available as a free download from Volunteering Australia.
Link to website


The Volunteers Handbook
VNQ's volunteer information handbook, available for use as a template by other organisations.
Link to PDF version


Volunteer Policy and Procedures Manual
An example of a Policy and Procedures manual, available for use as a template by other organisations.
Link to PDF version
Link to Web version


Organisational Policy & Procedures Manual
An example outline of a Policy & Procedures Manual, available for use as a template by other organisations.
Link to PDF version


Characteristics of a Dysfunctional Board - Volunteering Nth Qld & OurCommunity.com
Details the charateristics that indicate a dysfunctional board and gives advice on how to avoid them and what to do if your board has them.
Link to PDF version


Volunteer Management Resources - Volunteering Queensland
Volunteering Queensland have a wide range of resources for volunteer management.
Link to website


Volunteer Management Resources - Volunteering Australia
Volunteering Australia have a wide range of resources for volunteer management.
Link to website


Volunteers and Volunteer Programs in Health Care Settings
The National Health & Medical Research Council (NHMRC), in conjuction with Volunteering Australia, have developed this resource for volunteer managers in the Health Care system.
Link to website


Non-Profit Taxation Issues
Did you know that the ATO has a section on taxation issues involving the non-profit sector? For more details, visit the non-profit section of the ATO's website.
Link to website


Budget Information
Looking for information about the Budget? Full details are available on the website.
Link to website